Wi-Fi and internet
- Router and modem setup
- Slow internet and connection dropouts
- Weak Wi-Fi and coverage problems
- Mesh systems and Wi-Fi extenders
- Connecting new devices to your network
Technology support services
Practical setup and troubleshooting for homes and small businesses. Tell us what is not working and we will confirm the right service before booking.
From $85
Basic service visits
Clear pricing
Extra work or equipment is confirmed first
Local support
Standard area up to roughly one hour away
What we can help with
Wireless bridges and outdoor Wi-Fi
- Point-to-point wireless bridge installation
- Independent setup support for Ubiquiti and TP-Link Omada equipment
- Connections between homes, workshops, sheds and outbuildings
- Outdoor Wi-Fi coverage for farms and small businesses
- Alignment, connection and dropout troubleshooting
Cameras and smart security
- Wi-Fi camera setup
- Video doorbell connection
- Mobile app and notification setup
- Remote viewing configuration
- Reconnect devices after router changes
Computers and devices
- New computer, phone and tablet setup
- Email and account configuration
- Software updates and basic cleanup
- File transfer and backup setup
- Everyday device troubleshooting
Printers, TVs and smart devices
- Wireless printer and scanner setup
- Smart TV and streaming-device setup
- Speaker and compatible smart-home setup
- App installation and account connection
- Device-to-device connection problems
Small-business support
- Workstation and printer setup
- Basic office Wi-Fi troubleshooting
- Email and cloud-service setup
- New staff device setup
- Simple technology handover notes
Personal technology help
- One-to-one technology lessons
- Password manager setup
- Two-factor authentication setup
- Parental controls and guest Wi-Fi
- Advice before buying a new device
Useful extras
These can be added to a visit when time and device compatibility allow.
- Device health check and update review
- Backup setup and recovery guidance
- Home network naming and tidy-up
- Streaming and subscription setup
- Remote follow-up for suitable problems
- Simple written instructions for your setup
Service area
Approximate travel zones from central Christchurch.
Up to 1 hour: standard service area
1 to 2 hours: $60 travel surcharge
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These circles are a rough guide only. Actual driving time depends on the route, traffic and road conditions and will be confirmed before booking.
Travel: The standard area includes Christchurch, Lyttelton, Kaiapoi, Rangiora, Rolleston, Lincoln, Prebbleton, West Melton, Darfield, Leeston, Amberley and Oxford, subject to actual travel time. A $60 travel surcharge applies when the estimated drive is more than one hour and no more than two hours. Travel time is confirmed before booking. Hardware, subscriptions, specialist cabling and electrical work are not included in the basic visit price.
Need help with something else?
Describe the problem and we will let you know whether we can help.